Terms & Conditions

We encourage you to read all of the policies in their entirety. If you have any questions or concerns regarding our policies, please direct them to healthesteps@gmail.com


The pages on this website contain information about Healthesteps™ that is protected by copyright laws, including instructions on how to obtain the permission to use copyrighted materials, information on the use and attribution of Healthesteps™ trademarks and general legal information.

Healthesteps™ maintains this website as a service to its customers. We invite you to visit frequently to browse through our pages. However, users are not permitted to distribute any materials accessed within the training portal, including but not limited to program forms, multimedia content, and webinar recordings. Any rights not expressly granted herein are reserved.

Privacy Policy

Use of your Personal Information
Healthesteps™ uses your Personal Information to operate Healthesteps™ and deliver our services. These services may include the display of customized content and advertising based upon the information Healthesteps™ has collected. Healthesteps™ may use your Personal Information to inform you of other products or services available through our Healthesteps™ technology and may use your Personal Information to send you surveys regarding current services or new services that it is considering offering.
Disclosure/Transfer of Your Personal Information

Healthesteps™ does not sell, rent or lease its user lists to third parties. Healthesteps™ may, from time to time, contact you on behalf of a third party about a particular offering or materials that we believe may be of interest to you. In those cases, your Personal Information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies (“Service Providers”) to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analyses of our services (collectively, the “Services”).

We will only permit Service Providers access to Personal Information to the extent that it is required to deliver the Services and will require them, through contractual means, to maintain the confidentiality of your information and respect your privacy. Specifically, we will require Service Providers to establish and maintain appropriate safeguards for Personal Information and prohibit them from using Personal Information we transfer to them, except for the purpose of providing the Services, and from disclosing such Personal Information.

Healthesteps™ may access and/or disclose your Personal Information if required or permitted to do so by law. Healthesteps™ may also access and/or disclose your Personal Information under the following circumstances:
(a) to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on Healthesteps™;
(b) where Healthesteps™ has reasonable grounds to believe that such access or disclosure is necessary to prevent or investigate any breach of an agreement or contravention of a law; or
(c) in urgent circumstances to protect the life, health or security of any person.

Healthesteps™ may also disclose your Personal Information to its successor or any assignee of Healthesteps™.

Healthesteps™ does not use or disclose sensitive Personal Information, such as race, religion, or political affiliations, without your explicit consent. Any use or disclosure of your Personal Information within Healthesteps™ will remain subject to the limitations of this Privacy Policy. Healthesteps™ will give you notice and obtain your consent before using or disclosing your Personal Information for any purpose that is not described in this Policy.
Healthesteps™ does not have a formal escrow policy, our product is web based or “Service-As-A-Software” (SAAS) and clients may request their data at any time including in the event of a merger or bankruptcy.

Control of your Personal Information

In certain instances, Healthesteps™ offers its members an opportunity to limit the collection, use and sharing of their Personal Information. For example, you may choose not to receive marketing materials from Healthesteps™, on its own behalf or that of third parties, and may stop the delivery of future promotional e-mail and Newsletters. When providing Personal Information to Healthesteps™ or responding to a communication from Healthesteps™, look for a button, box, a question asking whether or not you want to provide or share your Personal Information, or an unsubscribe option.

There is some information which Healthesteps™ must collect to provide you with services and some communications that you will not be able to unsubscribe from, as they are considered a part of the service you have chosen.
Security of your Personal Information

Healthesteps™ is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card numbers) over the Internet, we protect it through the use of encryption technologies, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

Healthesteps™ uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize Healthesteps™ pages, or register with Healthesteps™ or subscribe to services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as billing address, preferred e-mail address, and so on. When you return to Healthesteps™, the information you previously provided can be retrieved, so you can easily use the Healthesteps™ features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience the interactive features of the Healthesteps™ services.

Changes to this Policy

Healthesteps™ encourages you to periodically review this Policy. Healthesteps™ will occasionally update or change this Privacy Policy. When Healthesteps™ makes changes to this Policy, you will see the word “updated” next to the Privacy Policy link on the introductory page of Healthesteps™ for a period of at least thirty (30) days from the change. The date that this Policy was last updated will appear at the top of the Policy. Healthesteps™ recommends that you subscribe to this page to receive notifications.

Enforcement of this Privacy Policy

Healthesteps™ welcomes your comments regarding this Privacy Policy. If you believe that Healthesteps™ has not adhered to this Policy, would like to access or request an amendment to your Personal Information being held by Healthesteps™, please contact our Privacy Officer by telephone, e-mail, or postal mail using the contact information provided.

Production of this web site has been made possible in part through funding from the Public Health Agency of Canada.
La production du site web a été rendue possible grâce en partie au financement de l’Agence de la santé publique du Canada